Forum Discussion

FEBoston's avatar
FEBoston
Channel Surfer
7 months ago

Amazon app for Roku: intermittent captions for some titles, others having?

Been using Streaming Stick 4K for almost a year, very pleased with it. But recently captions (using Amazon app for Roku) have become unreliable and intermittent, specifically on The Perfect Miss ("pe...
Corgomaster's avatar
Corgomaster
Reel Rookie
5 months ago

We are having the exact same issue with the same show, "Perfect Miss", and Amazon Prime.  Have you found a solution?  We tried reinstalling app, turning subtitles on and off about 100 times, etc...

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
5 months ago

Welcome to the Roku Community, Corgomaster!

Thank you for bringing this issue to our attention. Please note that most of the content on the Roku platform is provided by streaming channels, which are maintained and updated independently by their providers.

If you need further assistance, you can contact Amazon Customer Service: Help & Contact Us.

Thanks,
The Roku Community Team