All of the tiles under Apps are the same?
All of the tiles, 20 under Apps are the same. Sometimes Movies & TV, Kids & Family , all of them are games. Never seen this before.
Forum Discussion
Greetings from the Roku Community!
Thanks for reaching out, and we'd like to see more on what's going on here.
Could you tell us if a simple restart would help fix this issue? If possible, could you share with us a screenshot of the issue you're seeing? We'd like to take a closer look.
Please keep us posted!
Thanks,
Rey
Reset doesn't fix it. How do I add a screen shot?
Thanks for the update. Rkusr77,
We appreciate the necessary information provided with this. Could you tell us when you started seeing this behavior occur? Also, could you provide us with the details below?
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
We'll be anticipating it.
Thanks,
Rey
Hi, do I need to provide this information also I’m having the same problem?
