Hi Nimfa,
Yes all 3 Roku Ultras are on the same account. Like I said, when I installed Paramount+ channel on the fist unit, installation was successful and the added channel was working fine. I then proceeded to the second (and third) Roku unit but Paramount+ channel was not in the channel list despite several manual system updates & rebooting. When I searched for Paramount+ in "streaming channels", Paramount+ already had a check mark meaning it was already installed/downloaded to this second (and third) Roku unit but it didn't show up in the channel list. I could also launch Paramount+ by speaking into the microphone ("launch Paramount plus").
I decided to manually search for the channel again (on the second Roku), and this time used remove option to remove the channel and reinstalled it. After that, Paramount+ was shown in the channel list of all 3 of my Roku Ultra's. Definitely this is an issue that many of us experienced. Please fix this bug! Thank you!
Thanks for the update.
I have passed along your concerns to the appropriate Roku team to investigate further. Thank you for your patience and understanding as we work toward a resolution.
Regards,
Nimfa
