Hi saizfamily2017,
Welcome to the Roku Community!
Please be noted that not all Roku streaming devices support the Peacock TV channel. What Roku model device are you using? To help determine if your device in your country is compatible, you need to know the device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.
The models below support the Peacock TV channel:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)
Hope you'll find this info useful. Let us know in case you've still got any questions.
Best regards,
Mary
Adding to the response from RokuMary-F ...
You can add any available channel app to your Roku account via the website, but it will only install to Roku units on which it is compatible.
A unit's channel search should only show channels it can run.
I’m having a similar issue with Peacock. We are currently running four Roku devices. I subscribed to Peacock today, but the tile only shows on the home screen of two of the devices. On the other two, I can search for the Peacock app and launch it from my search, but there is no option to add the tile to my home screen. It plays fine on those devices, just can’t add to my Home Screen.
That's a strange one, CrazyGuggenheim, that I've never experienced.
Note that when adding a channel it gets added to the bottom of the channel grid.
On the ones without the channel tiles, have you tried a manual channel update check? Settings > System > System update
If still no luck, what model (and model number) Rokus are involved, both those with the channel tile and those without? You can check on each unit via Settings > System > About.
