harri I am confused. You state your internet provider is not listed. However it appears you can successfully login but keep getting logged out after each session. (1) Are you able to successfully login to the channel? (2) Once logged in does the channel work correctly? (3) Assuming the answers to (1) and (2) are yes, do you have to login again each time you access the channel?
I once logged in 5 weeks ago. I cannot login now because after I receive and enter code, I can’t choose an internet service provider.
Second time. No one from Roku answered. My internet service provider said it’s a Roku issue, and so far the channel has not answered.
As far as I know, no channel asks for an Internet service provider, but only your TV provider (which is sometimes the same company.)
I found this page:
https://usa.tv5monde.com/en/tv-guide/tv5mondeplus-is-now-on-roku-834962
Which says:
“We are in the process of expanding the availability of TV5MONDEplus throughout the US. TV5MONDEplus is currently offered through the following providers: Spectrum, Altice one, COX, Dish, Frontier, Hotwire Communications, LUS Fiber, Optimum and Sling TV. If you have an active account with any of these providers, you can enter your login information to access TV5MONDEplus. “
(Xfinity is missing.)
