Forum Discussion

cmendoza's avatar
cmendoza
Channel Surfer
9 months ago

Added Paramount + app not part of Roku & would like to remove it

When the 30 day free trial was going on, I clicked on the lone Paramount+ app that is separate from Paramount+ on Roku & I would like to get it removed. Thanks! 

3 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    If you started the free trial through Roku, highlight the app on your Home Screen and press * on your Roku remote.  There should be an option to "Manage subscription".  If you started the free trial directly with Paramount+, you may have to cancel the subscription with them, but "Manage subscription" will be replaced by "Remove app".  Note that removing an app doesn't cancel any subscription.

    • cmendoza's avatar
      cmendoza
      Channel Surfer

      I never started a free trial with Paramount+ since I subscribe to Paramount+ through Roku. I highlight to remove & there is no option that says "Remove app". 

      • renojim's avatar
        renojim
        Community Streaming Expert

        cmendoza, the "Remove app" option is replaced by "Manage subscription" if you have a subscription through Roku.  You may have unknowingly started that free trial through Roku.  You should be able to cancel the auto-renew of the subscription by choosing the "Manage subscription" option or by logging into your Roku account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About.  Once the current term of the subscription expires you should see the "Remove app" option.