Forum Discussion

Sr50's avatar
Sr50
Newbie
7 months ago
Solved

Ad to subscribe to MAX. It will not let me go to home page

app subscription
  • RokuTakashi's avatar
    RokuTakashi
    7 months ago

    Hi, Sr50 

    Welcome to the Roku Community.

    Thanks for posting your inquiry regarding a concern with subscribing to Max, and we're here to assist. For us to take a further look into this, we'd like to collect a few details first.

    May we know where you saw the ads for the Max subscription? Also, what specific behavior does the issue show?

    In the meantime, Roku customers can subscribe to the Max ad-supported plan or ad-free plan. Customers can sign up on their Roku device or by visiting go.roku.com/max. For more information, you can visit this Roku Newsroom link at Max on The Roku Channel.

    Keep us posted.

    Best wishes,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    7 months ago

    Hi, Sr50 

    Welcome to the Roku Community.

    Thanks for posting your inquiry regarding a concern with subscribing to Max, and we're here to assist. For us to take a further look into this, we'd like to collect a few details first.

    May we know where you saw the ads for the Max subscription? Also, what specific behavior does the issue show?

    In the meantime, Roku customers can subscribe to the Max ad-supported plan or ad-free plan. Customers can sign up on their Roku device or by visiting go.roku.com/max. For more information, you can visit this Roku Newsroom link at Max on The Roku Channel.

    Keep us posted.

    Best wishes,
    Kash