Forum Discussion

ccfam1's avatar
ccfam1
Newbie
5 months ago

Acorn TV suddenly stopped working on Roku Streaming Stick +

Are you going to refund me money for the time I can not watch Acorn.

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, ccfam1 

    Greetings, and welcome to the Roku Community.

    We understand that you have a question about how to dispute the Roku charge. It would be best to talk to the specified team.

    For this issue, it is advised that you get in touch and get help from our billing team.

    1. Please visit: support.roku.com
    2. Sign in to your account
    3. Look for the "Agent Support" tab at the bottom right corner of the page
    4. Click "Check support options"
    5. Click Account, Payments & subscriptions

    You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account

    We hope this will be sorted out soon, and keep us posted if you need further assistance.

    Thanks,
    The Roku Community Team.