Forum Discussion

TJHart's avatar
TJHart
Newbie
2 months ago

Acorn Content through Roku Channel

We have a paid subscription for #Acorn through Roku Channel that is active and paid-up. We have been unable to watch all Acorn content there. Specific example: We watched their original series "The One That Got Away" which was released this year. From that, we learned that there was a predecessor Acorn series released last year, "Cleddau." That series shows up in Roku's general Search as available on Acorn. Selecting that icon takes us to an Acorn page that offers weekly and annual free trials; in other words, we are not shown as Roku subscribers. We've tried all the suggested Support solutions with effect. 

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 months ago

    Sounds like the search result link takes you to Acorn's own direct access app, which would have no knowledge of your subscription through Roku.  What happens if go to Acorn within The Roku Channel, and do your search there?  (I have no subscriptions through Roku so I can't test this out.)