Forum Discussion

rms5366's avatar
rms5366
Reel Rookie
3 years ago

accessing my britbox and peacock subscriptions on firetv

I am subscribed to britbox and Peacock through Roku, how do I access them through my firetv? Do I have to connect a roku streaming device? Because they are not showing up in the Roku app on firetv.

3 Replies

Replies have been turned off for this discussion
  • atc98092's avatar
    atc98092
    Community Streaming Expert

    You can't. Subscriptions made through Roku can only be accessed on Roku devices. If you need access from a non-Roku device, you need to cancel your subscription through Roku and subscribe directly with the provider. You then use the credentials you have with the provider to log into their app/channel on any device. 

    The Roku Channel app on other devices only provides access to The Roku Channel. To access any other content you have to use the app designed for that provider.  

    • rms5366's avatar
      rms5366
      Reel Rookie

      I suspected as much but I thought I would ask

      • renojim's avatar
        renojim
        Community Streaming Expert

        rms5366, for Peacock, try logging in on the Peacock website using the email address displayed under Settings->System->About on your Roku device.  There should be a "forgot password" link.  Click it and you should get a password reset email from Peacock.  Once you establish a password you should be able to use the email address and password anywhere.  I gave these instructions to a family member not too long ago and it worked for them.

        Good luck!