Forum Discussion

ChefGaetan's avatar
ChefGaetan
Reel Rookie
4 months ago

Able to Connect Ici tou.tv but not able to Check any program

I installed Tou.tv, I managed to access the application but when I choose a viewing I immediately fall back on my channel selection. This is new for a few days. Everything worked before

6 Replies

  • PMF1's avatar
    PMF1
    Newbie
    4 months ago

    Same for me. It works on Amazon fire stick though.

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      4 months ago

      PMF1 ChefGaetan Welcome!

      Thanks for letting us know about your issue. I’m here to help you out!

      Let’s try a few things to see if we can fix it:

      Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.
       
      We also recommend checking our support page for troubleshooting Steps on How to resolve the channel playback issues. If that doesn't help, contact the channel provider for further assistance.

      Thanks,
      Roku Community Team
      • ChefGaetan's avatar
        ChefGaetan
        Reel Rookie
        4 months ago

        I tired all your suggestion but it doesn't worked.

        all the other apps working

        it is just 

        ici tou.tv 

        don't work

        i can opening My app

        select a program, and when I sélect ' plat' the system bring me back to the ´accueuil'

        and it was working two weeks âge.