Forum Discussion

snicho's avatar
snicho
Newbie
2 years ago
Solved

ABC channel is constantly buffering

We also experience buffering/pausing when attempting to watch Espn on ABC through our Roku.  The video feed will pause several seconds while the audio feed continues without interruption.  After seve...
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, snicho

    Thanks for posting here in the Roku Community.

    We appreciate your for sharing this information with us. This buffering issue might be due to a slow network caused by a poor wireless signal, issues with your router, or the quality of your internet service. Have you tried restarting your router/modem or connecting to an alternative network, such as a mobile hotspot, just to test if the video playback still buffers? If it does, this seems to be an issue directly with the channel built, which the channel provider can address on their end through an update of their channel on the Roku platform. If this is the case, we recommend reaching out to them.

    All the best,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi, snicho

Thanks for posting here in the Roku Community.

We appreciate your for sharing this information with us. This buffering issue might be due to a slow network caused by a poor wireless signal, issues with your router, or the quality of your internet service. Have you tried restarting your router/modem or connecting to an alternative network, such as a mobile hotspot, just to test if the video playback still buffers? If it does, this seems to be an issue directly with the channel built, which the channel provider can address on their end through an update of their channel on the Roku platform. If this is the case, we recommend reaching out to them.

All the best,
Kash