Forum Discussion
Hola. Hasta ayer funcionaba lento pero funcionaba, por lo menos podía ver películas. Pero hoy sólo me figura "ocurrió un problema desconocido. Comunícate con tu proveedor de servicio"
Ya reinicie y reinstalé y persiste.
- RokuKariza-D5 years agoRetired Moderator
Hi everyone,
Please accept our apologies for any inconvenience this has caused.
If after attempting the suggestions above, you are still unable to play videos from one channel while videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from the channel developer.
You can contact HBO Max Support here: https://help.hbomax.com/
All the best,
Kariza- rarguellol5 years agoNewbie
Thanks but why if I play a movie from HBO Max from muy cell phone ir tablet ir has no problem, but ir I play it with Roku it just wont go like everyone else.
- RSepulvedaS5 years agoReel Rookie
Igual a mi me falla HBO MAX. Las peliculas se quedan pegadas y a veces se reinicia ROKU. No he podido ver nada en HBO MAX (tengo Roku Express)