8 Yr Old Streaming Stick Had No Audio Issues But Brand New Replacement Does
When my 8 yr old Streaming Stick showed signs of age I replaced it with a brand new 4K version. Now the sound cuts in and out. Across all channels on a 1080p Panasonic Viera. No HDMI cable used. No soundbar. I see this is an ongoing problem that has not been addressed for years. What gives?
Thanks for reaching us here in the Roku Community, chrisdal100!
We understand that you are experiencing audio issues with your new Roku Stick. We are here to offer support and help isolate and resolve this issue.
Do you have any error codes when streaming? We recommend using a different HDMI input or a different TV to see if that makes a difference.
We recommend the troubleshooting provided by our support page here: What to do if you do not hear sound from your Roku® streaming player.
Please keep us posted!
Thanks,
Jharra
