65R625 keeps dropping connection with TCL 9+
my TCL/Roku TV 65R625 is constantly dropping the CEC connection to my TCL 9+ . Almost every time I turn on the TV it is not connected to the sound bar. It is connected to HMDI arc port. in order to f...
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Have you tried contacting TCL? I don't hear good things about their customer service and they may just point you right back at Roku, but they did make both the TV and the sound bar.
Where can I get support for my Roku TV™? | Official Roku Support
That’s pretty pointless. They tell you to factory reset everything. Been there done that. Have you noticed that I put this on the site January 18 of 2024. Today is July 14, 2024 and there has not been a response from Roku. Lol! That just about says it all for their customer service.
