Forum Discussion

sparkout's avatar
sparkout
Channel Surfer
2 years ago
Solved

4k stick always needs fast forwarding to catch up to live broadcasts when turn on

I have a new Roku 4k stick, set to display for 720, it's plugged into the USB adaptor and every time I turn the TV on I have to fast-forward 5 to 15 mins to catch up to the live broadcast. I am not recording or playing back anything. very annoying HELP!!   The TV is only 720 not 4K

  • renojim's avatar
    renojim
    2 years ago

    That sounds like a "feature" of the Sling app which Roku wouldn't have anything to do with.  You might want to try to contact Sling's support.  The Roku box is only displaying what Sling is giving it since it has no way to record anything or really any way to know that you're watching Sling on two different boxes.  Sling would probably know, but not Roku.

7 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    Roku devices can't record, so something else is going on.  Are you using a particular app on the stick or do you have a cable box with a DVR attached to the TV?  By "live broadcast", are you referring to an antenna channel?

    • sparkout's avatar
      sparkout
      Channel Surfer
      2 years ago

      When I leave a Fox News show (via Sling tv)with Roku 4k stick (not an Antenna) in the living room and go to the bedroom to continue the same Fox News (via Sling tv) show on a different tv with Roku 4k stick stick,  I notice it is repeating what I saw 10 minutes ago. Then I have to push the >> button on the remote to fast forward to where I just left off watching it in the other room.

      For some reason turning the TV on in the bedroom selecting Roku then Sling tv then selecting Foxnews channel, it begins 10 mins behind every time.  aggravating for sure.  sometimes it's 13 mins, sometimes it's 5 mins.

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi sparkout,

        Thank you for posting here in the Roku Community!

        We will be more than happy to assist you further with this issue that you're experiencing with the Fox News channel. Please try to restart your Roku by going to settings, system, power,and system restart. Let's try to see if that will be able to fix the issue that you're seeing.

        Let us know how it works.

        Kind regards,

        John