Forum Discussion

Vokner01's avatar
Vokner01
Channel Surfer
2 years ago
Solved

420vcChannel won't work on Roku TV

420tv channel not working on Roku TV 
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Thanks for keeping us posted, Vokner01 

    Let's troubleshoot this issue and solve it. Kindly follow the steps below and see if there are any improvements after performing it.

    1. Remove the affected channel by highlighting it from the channel tile and pressing the star (*) button. Then select the remove option.
    2. Do a system restart by navigating to Settings > System > System Restart.
    3. Add the channel back by searching for it from the "Streaming Store."

    Provide us with updates on what you find out.

    All the best,
    Kash

RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hi Vokner01,

Thanks for sharing this observation with us.

May we know when this issue occurred? Are there any error messages when accessing the channel? From what specific channel are you accessing this content?

With the specified details, we'll be able to provide an accurate resolution. We hope to hear back from you soon.

Sincerely,
Janadee

Vokner01's avatar
Vokner01
Channel Surfer
2 years ago

It hasn't worked in bout a month. When I go to 420tv channel and click on it to open it acts like it's gonna open but just the 420 logo comes on the screen and it just stays on the screen and does nothing else until I exist off of it

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Thanks for keeping us posted, Vokner01 

    Let's troubleshoot this issue and solve it. Kindly follow the steps below and see if there are any improvements after performing it.

    1. Remove the affected channel by highlighting it from the channel tile and pressing the star (*) button. Then select the remove option.
    2. Do a system restart by navigating to Settings > System > System Restart.
    3. Add the channel back by searching for it from the "Streaming Store."

    Provide us with updates on what you find out.

    All the best,
    Kash

    • Vokner01's avatar
      Vokner01
      Channel Surfer
      2 years ago

      Still wont work

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Vokner01,

        Thank you for keeping us updated!

        We will be more than happy to assist you further with your issue on the 420TV channel. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

        If the problem still persists, please keep us posted.

        All the best,

        John