Forum Discussion

rpiver's avatar
rpiver
Newbie
5 months ago

14.1 on Roku Ultra 4800x shutting off TV when trying to watch 2025 movie

This happens in Netflix and Amazon Prime.  I already tried reinstalling the apps to no avail.  Funny thing is it’s only applicable to movies with a 2025 release date.  This just recently started.  If...
app playback
RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
5 months ago

Hi rpiver,

Welcome to the Roku Community!

We are glad to have you here discussing your issue, which occurs when you try to watch 2025 movies, it will cause your TV to shut down, as well as your issue with the panel. We suggest you try contacting your TV manufacturer for further assistance.

Thank you for your cooperation and understanding.

Cheers,
The Roku Community Team