Please try to Prioritize this. Another user besides me has posted this issue is starting again.
Here are links to the old threat (that took 7 weeks and 300+ posts to get it fixed) and my new thread along with photos of the error and the app version number. PLEASE GET THIS FIXED ASAP!
https://community.roku.com/t5/Community-discussions/NBC-SPORTS-APP-ERROR-AGAIN/td-p/887588
Hi Community Users!
Thank you for posting here at the Roku Community!
We appreciate you reaching out regarding your issue with the NBC Sports channel.
As of the moment, our concerned team has an ongoing investigation regarding this issue. In the meantime, we need your help. Could you provide the following details below?
We'll appreciate your response regarding this concern.
Warm Regards,
Janadee
Me too.
Worked fine for a couple months but now back to getting the same:
Error Code: CloudpathErrorRetransUserMVPDBlacklisted
while trying to watch tonight's Giants game
Just sent a Private Message to RokuJanadeeK with the requested info
Third day in a row I am unable to watch the Giants game.
You guys gonna have this problem fixed by the time the All Star break is over?
RokuJanadeeK
please go back and look at the previous thread from March and April of this year. This is the exact same issue that happened before. None of us should have to provide all of this information again, because we’ve already done that. Your team fixed it before, they need to fix it again. I will send you a private message later today once I can obtain this information.
I have sent a private message to RokuJanadeeK with the requested information. Hopefully the rest of you can do the same. Fingers crossed. This doesn’t take seven weeks and 300 posts to get fixed.
