Thanks for responding! It says my current software vs: 14.5.4.
Another strange thing is that I tried to access the movie on my iPhone and cannot even access the search feature in Netflix app. Makes me think the apps on these 2 devices are outdated. Going to delete and reinstall.
While replying to you, I checked the tv in my living room and the film will play!! So at least there’s that option if all else fails. Thanks again! 😊
Update: I removed and reinstalled app on Roku tv and iPhone, after confirming both were up to date, no change in either.
But, my non Roku tv in my living room allows for the interactive feature, so I’ll watch it there. 🙂 Thanks again.
Netflix may be able to provide more of a definitive answer as to why it will no longer work on the Rokutv and your phone.
https://help.netflix.com/en/contactus
Just type in something in the search box and a couple of options for calling or chat should appear.
However, as you said, probably just easier to watch it on the tv that is still working with the program.
