Forum Discussion

bi4imsho's avatar
bi4imsho
Newbie
4 years ago

upgrade free trial subscription to no ads

signed up for free trial with Peacock channel with ads.  I would like to change it now to the premium Plus with No Ads.  How can I change prescription to NO ads? 
Jeremiah-Roku's avatar
Jeremiah-Roku
Retired Moderator
4 years ago

ricksdesk bi4imsho dennise1 

Can you try launching the Peacock app on your device. Then, on the Peacock profile page, navigate to the top right corner and see if there is an "Account" button. From there, you should be able to upgrade. Please let us know what happens.

dennise1's avatar
dennise1
Reel Rookie
4 years ago

That does not give me the function to upgrade to fee no ads. It won't let me click to change to any plan. Are you able to change to no ads and then uncancel my subscription? I read here you have to cancel the subscription to change it but that makes no sense. I bought this for the Olympics and by the time my subscription would cancel they will be over. Any help here would be very much appreciated.