Forum Discussion

ChefZ's avatar
ChefZ
Streaming Star
5 years ago

Feature request: disable wifi broadcast to reduce wifi interference - re-enable P2P down setting

The wifi direct network generates a very strong wifi signal that causes interference and disrupts any other wireless network traffic using that channel. When you have many roku devices in your home, and more broadcasting devices from other nearby homes too, you have a scarcity of available network channels that can transmit clear signals on 2.4ghz and 5 ghz.
 
Many users have problems with this and want to disable wifi direct and just use IR.
 
We used to be able to disable this from the 'secret menu' however this was removed in a roku update in the fall of 2020. The ability to turn P2P off in the secret menu is no longer exposed in the Secret Menu, which we really could use re-enabled.
 
Note disabling WiFi direct in the regular settings menu will only temporarily stop the roku from broadcasting a wifi signal. The setting is not sticky so when auto-updates or reboots happen it is likely to turn back on and cause interference again.
 
Please give this feature back

35 Replies

  • This isn’t about having many Roku devices in your home this is a design flaw in your product. Anyone who knows anything about wireless knows you don’t use the same channel as another network. Your device is changing to my channel even after I change it and essentially acting as a network jamming device. This needs to be addressed or the FCC might need to get involved. You are most likely violating part 15 which states devices can not cause any interference but must accept any that may cause undesirable operation. Well your TV is causing signal interference with my home router and if I change the channel the TV follows. That’s called malicious behavior and it needs to be fixed. I’m seeing so many people online complaining and your answer is this is by design. Then your design is flawed and whomever made that decision didn’t understand what they were doing. So fix it and stop allowing your product to behave like a malicious hacker on everyone’s home network. This needs to be escalated to the highest level within your company immediately.

  • Svano's avatar
    Svano
    Reel Rookie

    Agreed...I have the same issue... Had A HIDDEN wifi on the same channel as my wifi connection and did not know where it came from... Found it with the Mac address... Roku....I understand the need at the setup.. But it keeps broadcasting AFTER wifi setup completed... Default channel is 6.. Guess what.. So is the guest network I am at... resulting in bad and conflicting channel on wifi band... We should at least be able to switch chanel on the Roku just so it's stops interfering with légitimit traffic... Basic network stuff that your engineers missed at design time... Former product manager talking... Ciao

    • rogerx's avatar
      rogerx
      Reel Rookie

      Roku mandates wireless function for zapping ads directly into your brain.

       

      TIP: The ads appear and sounds are much clearer & better, if the roku device is nearby on your desktop or nightstand!

      • rmongiovi's avatar
        rmongiovi
        Reel Rookie

        Actually, it's just bad customer service. Charge extra for a device that supports a wire connection for people who want to avoid wifi and then make wifi unavoidable. The fact that it causes interference is irrelevant.

        I have my own wifi access point, thank you very much. I don't need my wired ultra competing with it.

  • ct_connect's avatar
    ct_connect
    Channel Surfer

    I am encountering this problem on both a Roku Premier and Roku Ultra (connected with ethernet).

    I have other Roku devices in the house that don't seem to cause the same issue.

    The device(s) that cause the issue are located next to the wireless router, could that be a contributing factor?

    • StreamerUser's avatar
      StreamerUser
      Roku Guru

      If you want to disable WiFi Direct, simply disable Device Connect (that's Roku's term for WiFi Direct):

      Settings/System/Advanced system settings/Device connect=disabled

      You wont be able to do so unless and until any/all WiFi Direct (Point Anywhere/Voice) remotes are either unpaired (either by "forget this remote" or by pairing it to another Roku, etc), or not "In Use" (by using another remote IR-only).

      • ChefZ's avatar
        ChefZ
        Streaming Star

        Unfortunately that configuration doesn't seem to stop the wireless broadcast, at least as of when I reported the issue. I've confirmed this with wifi scanners on my mobile.

         

        The only reliable solution in the past was to disable from the secret menu, which is now not available