Feature Request: Adjust volume Roku Surround Sound TV Wireless Speakers when paired with Smart Sound

This really needs to be addressed. Its been far too long to have subpar surround sound.  Please release an update to severely increase surround speaker volume. We cannot hear it when the soundbar is on. it makes the speakers useless and it is marketed as surround sound.

To see that this issue has been on going since release feb 2020, Roku should either release a statement regarding issue/fix or remove their advertisement for surround sound. Very misleading along with all the reviews on the internet. Its as if Roku sponsored or paid reviewers. Honestly roku surround sound is garbage atm. So much potential, but I had to remove the soundbar. soundbar was too overpowering, rear speakers barely any sound. sub was over shadowed by sound bar. good idea, very poor execution. stop advertising surround sound because its non existent. 

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akakar4858 wrote:

Greetings Roku Team, 

I'd like to request an update or addition to the recently added Roku Smart Soundbar update where you can now pair the TV Wireless Speakers to mimic surround sound. Could you please implement an update where we can adjust the volume of the rear speakers (TV Wireless Speakers) for a louder/quieter surround experience. Currently the TV Wireless Speakers are often too soft to be heard when using them for Surround purposes. 

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Please add this feature. Concept is good but current surround sound does not work well without the ability to turn up volume on WiFi speakers. 

I just bought the wireless speakers and soundbar and set them up for surround and the speakers are basically inaudible. This isn't just a feature. This is a complete design flaw.

Poor integration of the satellite speakers with the sound bar. Can't independently control rear speaker volume, base or treble. Even when setting the system to MUSIC and or NIGHT mode audio defaults to surround sound when the integrated Roku receiver receives broadcasts in surround sound on many streams. There is a workaround on Netflix and a few other streams but none found for Prime and other streams. I've spent all the time I'm going to trying to figure this out. The topic has been brought up months ago right after the rear speakers were first updated to work with the surround bar but no fix or even response from Roku. There going back.

I was so impressed by the sound of my new Roku soundbar, that I went ahead and purchased the rear speakers a few days later.  To my surprise, there were no individual volume controls for any speakers, let alone front vs rear.  I'm truly shocked at this as no single home will have the same physical setup or layout and any proper surround system needs to be tweaked for its surroundings.  This is a huge "miss" on an otherwise great system.  If this is not something that will be fixed or updated soon I find myself wanting to return this and look for another solution.  After spending $400 for surround sound you would think that you could control volume levels at least front and rear.  Point being unlike everyone else in this thread, my rear speakers are too LOUD and I've moved them away as far as I could, they drown out normal dialogue of the movie and I've tried adjusting all 'TWO' audio controls  Please fix this issue for all if your frustrated customers.

Totally agree. I can't hear the rear speakers unless they are within 12 inches of my skull. The soundbar entirely drowns them out. Did they not test this system before releasing it? If there is not going to be some sort of fix in a software update very soon, I am going to need to return the wireless speakers. Very disappointing and honestly kind of embarrassing when I hooked them up and tested with my fiance in the room. Might just sell the whole system and start over with this Sonos I hear so much about.

Agreed, second.  My wireless surround speakers are essentially behind the couch, and I need more volume for them to be noticeable as anything more than a money pit

I have the exact same issue.  Just bought and setup the TV speakers as rear channels with the Soundbar and Sub, and am extremely disappointed.  I can barely hear them at all when playing something with a 5.1 soundtrack.  Standing with my ear 6 inches from the speaker and 15-20ft from the soundbar, the sound from the soundbar is still far louder than the sound from the TV speaker.  Without an option to boost the sound from the rear speakers relative to the front channels they are practically inaudible.

Went with Roku for my basement setup since it was half the price of the Sonos setup I have elsewhere in the house.  Sound quality from the soundbar and sub is great, but I'm with near-silent rears I'm getting about half the sound :(  I hope this can be fixed soon.

Agreed! I bought the Roku TV Wireless Speakers because I already have the Roku Soundbar and Subwoofer and I wanted the wireless speakers for a surround sound experience as promised and the results have been extremely disappointing. If I would have known they were going to be so quiet I would not have gotten them. I have the speakers directly behind my bed (1 foot from my ear) I don't even notice them except for very rare instances. I previously had a cheap Logitech surround sound setup and they were a a lot better. Hopefully an update will make them adjustable because right now they are pretty much useless in surround sound mode.