Forum Discussion
If you have your subscription thru roku you should know that stupidly you can't remove it and reinstall it. Roku's genius move. That is why I had to do a factory reset.
Thanks for keeping us posted, Daveb101!
We're sorry for the inconvenience. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting "Check for updates."
Let us know how it works, and we'll continue to assist you further.
The Roku Community Team
- RokuMaryEF2 months agoCommunity Moderator
Hey everyone,
We’re aware of the issue some of you are having with the rewind feature on Paramount+, and we’re currently looking into it.
To help us investigate further, could you please share which Paramount+ subscription plan you’re using?
Thanks for your help! We’ll keep you updated as we get more info.
— Roku Community Team
- CraigH6172 months agoReel Rookie
I get my subscription via T-Mobile: Paramount+ Essential.
I’m finding once I exit a show and wait for the little blue progress bar to show under its icon, I can go back in and it functions properly. That can be the next day, so not ideal with new releases I’m setting time aside to watch. Efforts to fix this will be very much appreciated!
- RokuMaryEF2 months agoCommunity Moderator
Hey everyone,
Thanks for providing your subscription info! I’ll pass this along to our team and update this thread as soon as I hear back. Sorry for any inconvenience this has caused.
Thanks again,
-Roku Community Team- anna622 months agoReel Rookie
Mary, mine is just plain Paramount, not the +
- Super_Duper2 months agoReel Rookie
Paramount Plus with Showtime annual paid plan
- Daveb1013 months agoChannel Surfer
Yes the app is updated the remote is number sku3226000779
Model rc-al9
Fcc ID tc2-rcb16
- Daveb1013 months agoChannel Surfer
In another TV in my home remote model rc-el3 works fine
- RokuJohnB3 months agoCommunity Moderator
Thanks for the follow-up, Daveb101!
We'll be more than happy to investigate this problem further. Is there a stuck button on your Roku remote?
Please try using the Roku mobile app and see if that will make any difference.
We'll wait for your response.
The Roku Community Team