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RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
3 months ago

[Under investigation] NowTV App Picture Quality issue

Hey everyone! There have been reports of a picture quality issue with the Now TV app. Status update: Our team is currently investigating the issue. Please share the following details if you're ...
Under Investigation
Joewelly's avatar
Joewelly
Binge Watcher
2 months ago

The Ryder Cup feed has been fine so far - first time Ive een golf without the mottled watermark. Wonder if it could be channel related or depend on quality/resolution of the feed. 

Joewelly's avatar
Joewelly
Binge Watcher
2 months ago

Spoke too soon. Mottled again for Ryder Cup singles.  This is being shown on golf channel as premier league football on main channel. Premier league Arsenal vs Newcastle is fine 

  • Joewelly's avatar
    Joewelly
    Binge Watcher
    2 months ago

    Had to revert to old Roku unit …..which is working fine with no mottling on screen 

    • vip3r09's avatar
      vip3r09
      Reel Rookie
      2 months ago

      Joewelly​ 

      Can you post the details for your old Roku unit device. Just might help Roku with the investigation. 

      • Joewelly's avatar
        Joewelly
        Binge Watcher
        2 months ago

        Yeah. I shared that with them last week 👍

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