Hello.
I think that I am experiencing this issue with my Now TV subscription and my Roku 4K Stick. When I'm watching sky sports live football events. I experience gray watermarked background on live sports but only when I watch HD feeds on Now TV. My UHD feed on Now TV is fine but not all games are streamed under that channel in UHD. So it's frustrating when I watch games on HD feeds and I get to this issue. I have no issues on Now TV's website or android app.
Edit: I'v checked other live sky feeds and they all have same issues on movies and entertainment that is currently live on Now TV app on my Roku 4K Stick.
Hey! vip3r09
Now TV app seems to be having some playback issues on your end, too. Mind sharing those details requested above so we can take a further look?
Hoping to get a response soon!
Roku Community Team
Roku Device Model: 3820EU2
Device ID: S0JA34CJNYMN
Serial Number: X025002JNYMN
Software Version: 14.6.4
Tracker ID: MM-388-477
Now TV App Version: 6.9 BUILD 22
Thanks for the info! vip3r09
We'll forward this over to the right team for further investigation. In the meantime, please stay tuned to this thread for more updates!
Roku Community Team
