RokuMaryEF
2 months agoCommunity Moderator
[Under Investigation] Audio Issues on Hisense Roku TV After Update
Hi everyone,
We’ve received reports about audio issues on Roku TVs after the recent software update.
Status Update 5/16: Our team is aware of the issue and is currently working on a fix.
In the meantime, please try the following workaround:
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Avoid using the “Speech” or “Auto” sound modes.
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Switch to “Standard” sound mode (or any other mode except Speech/Auto).
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Make sure “TruVolume” is set to OFF.
OR
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Go into the “Customize” menu for the selected sound mode and turn OFF VirtualX.
We’ll update this thread as soon as we have more information.
Thanks,
Roku Community Team