Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
2 months ago

[Under Investigation] Audio Issues on Hisense Roku TV After Update

Hi everyone, We’ve received reports about audio issues on Roku TVs after the recent software update. Status Update 5/16: Our team is aware of the issue and is currently working on a fix. In the...
Under Investigation
Terryasa's avatar
Terryasa
Channel Surfer
2 months ago

It would be nice if roku or hisense was able to troubleshoot and resolve instead of their customers doing their jobs!

mcatkep's avatar
mcatkep
Channel Surfer
2 months ago

Agree 10000%. This should have been an easy fix on their end by rolling back the update or doing a new one to fix the issue. But at least we were able to fix it ourselves! They better not mess up the next update or I will riot! 😂

  • HisenseUserN's avatar
    HisenseUserN
    Channel Surfer
    2 months ago

    Also no explanation as to why the setting changed on it's own after the software update.