My Hisense TV updated to Software Version 14.5.4 Build 5944 3 days ago. Now the sound while watching TV needs to be turned up past 60 in order to hear it. This makes the sound of the click on menu items or apps really loud and the lead in to some apps just blasts out but all the shows we try to watch have no volume.
Suddenly the audio on my Roku TV has changed. Background noise is louder and overshadows dialogue. Some of the dialogue- on multiple apps, with different shows and movies- echoes. I’ve been through the sound in my settings to try and fix, I’ve also done a system restart with no luck fixing the issue.
Having the EXACT same issue!!!
Just spoke to a higher up tech and it’s a known issue affecting ONLY Hisense brand televisions since the system updated to 14.5. He said they are currently working on fixing the issue and someone is supposed to email me and call me once it’s fixed.
Thank you! In my opinion they seem to be too slow in providing a resolution since it’s been almost a week since the update. Need to improve customer service.
