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RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

[Under investigation] Audio dropouts on Dolby Digital/Atmos show on Fandango at Home after an update

Hi everyone! Status update 8/14: We’ve seen reports from some folks that the shows on Fandango at home with Dolby Digital/Atmos are having some dropouts since the latest software update. We’ll pass...
Under Investigation
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

Thanks for the follow up, HvnsMessiah​!

We still haven't received any info yet, but we've pinged the team for updates, and we'll let you know any progress of the investigation. 

Stay in the know!

Roku Community Team

BJHebert63's avatar
BJHebert63
Channel Surfer
3 months ago

This problem started for me with a July 1st auto update to Roku software version: 14.6.4 Build: 9914.  It would be most helpful and appreciated if I could back off this update!

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    3 months ago

    Hi there! BJHebert63​ 

    Just a heads-up, there’s currently no option to revert to the previous software version. That said, the issue’s on our radar and being worked on.

    Stay tuned for more updates!

    Roku Community Team

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