Hi f2bme,
Thanks for your first post in the Roku Community!
We're sorry to hear that you've been having an issue with the audio that is out of sync with playing content on the Xfinity channel.
Just to verify, are you using an A/V receiver or soundbar with your TV/Roku player setup? When did this issue first start occurring?
In Settings > Audio > Audio mode, what setting do you have selected? Does the same issue occur if you change the setting to Stereo or Auto?
One additional suggestion we would like for you to try is you can check for a manual system update by navigating to Home > Settings > System > System update > Check now and seeing if you notice any difference.
We would recommend trying to see if that resolves your issue. Please keep us posted.
Best regards,
Mary
I have the same problem so I went and bought a new smart Roku tv and the same thing is still happening. I’ve been in touch with xfinity and they told me they are aware and that Roku and xfinity are working on the issue. Please hurry.
