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RokuMaryEF's avatar
RokuMaryEF
Community Moderator
2 months ago
Solved

[Solved] TRC premium subscription issue – getting an error to subscribe again

Hey all, We are aware of an ongoing issue impacting your experience with viewing content in your premium subscription on The Roku Channel. Status update 9/25: We believe the issue is now resolve...
Fixed
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 months ago

    Hey everyone! 

    Status update 9/25: We believe that this is now resolved, and we are encouraging everyone to please try again.

    Please let us know if further help is needed. Happy Streaming!💜

    Thank you,
    Roku Community Team

Cbtyler's avatar
Cbtyler
Binge Watcher
2 months ago

Since yesterday, both Acorn on Roku and Britbox on Roku show dollar signs and “Subscription” options when annual subscriptions expire 11 and 12 months from now. When click on it - it confirms a valid annual subscription. Have restarted app, restarted Roku, cancelled auto-renew- reactivated auto-renew and nothing changes. No option to remove and re-add app. Any other suggestions?

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