[SOLVED] RokuTV - Connecting.. This may take a minute
Welcome to the Roku community, Ominous_Sword!
We see that your Roku TV is experiencing connectivity issues with the internet, and we're here to help!
The strength of your wireless connection can be affected by factors like the amount of wireless traffic and the usage of other devices on your network. If the connection check shows poor or fair signal strength or you're experiencing connection or playback issues, try the following suggestions to improve your wireless connection.
- Eliminate wireless interference: Move any such device away from your router.
- Check with your ISP: Visit the website of your internet service provider (ISP) to inquire about any outages or connectivity-related issues.
- Reduce network usage by other devices: Other connected devices like streaming players, computers, game consoles, and mobile devices can affect your network connection. You may also try to reduce the usage of other network devices when using your Roku TV.
- Move your Roku device router:
- Reduce distance: Moving your Roku device and router closer to each other can improve the wireless signal.
- Eliminate obstructions: Place both devices with fewer obstructions and walls between them to improve signal strength. Avoid placing them inside cabinets.
- Adjust router antennas: If your router has one or more external antennas, try reorienting them and checking the signal strength.
- Try an elevated location: Try moving your router and Roku device to a higher location in the room.
- Mobile hotspot: You might want to consider using mobile data to see if it makes any difference.
We would recommend trying to see if that resolves your issue. Please keep us posted.
Best regards,
JharraHi Community users,
Thank you for bringing this issue to our attention in the Roku Community!
We believe we've resolved the problem associated with your Roku TV displaying the error message "Connecting.. This may take a minute".
To address this issue, we recommend using your remote control to follow these steps: press the Home button five times, followed by the Back button five times.
If the problem persists, please assist us by providing the following details so we can escalate the case to our engineering team for investigation:
- Roku device model, serial number, device ID, and OS version (accessible via Settings > System > About).
- Tracker ID (to obtain this, press the Home button 5 times, followed by the Back button 5 times when the issue occurs).
- What troubleshooting steps have you taken so far to try to resolve the issue?
Please update us on whether the issue has been resolved or reply to this thread if you require further assistance. We're here to help.
Best regards,
Roku Community Team
