[SOLVED] Blank Roku TV Home Screen
Hi Katlea,
A warm welcome here at the Roku Community!
We appreciate you reaching us here regarding your playback issues when using your DVD player on your Hisense Roku TV. No worries. We're here to find you the best resolution possible.
Have you tried to change your HDMI input to see if your DVD player works on the other input? If not, here's our Support link to help you configure your HDMI input: How to enable HDMI-CEC and ARC on your TV
Let us know how it goes and we'd be more than happy to continue assisting you with this.
Warm regards,
CarlyHi, Hero27
Thanks for posting, and welcome to the Roku Community.
We appreciate you sharing your experience with your Westinghouse Roku TV, and we understand that the screen is still blank after unplugging your Roku TV. For this issue, we recommend performing troubleshooting steps so that this will be addressed.
If you tried all other reset methods and your TV has not returned to normal operation, use the steps below to perform a complete reset.
- Locate the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections.
- Using a straightened paperclip (or similar), press and hold the reset button for at least 30 seconds.
Note: Performing this step will erase all of the data on your Roku TV, and you will need to reactivate the TV once more, including re-authenticating some apps that require your credentials.
We hope this information helps you to resolve the issue, and let us know how this goes.
Best wishes,
KashHi Community users,
We sincerely appreciate everyone who reported and for their patience, while we try to resolve this issue with the Roku TV home screen displaying a blank screen, only showing the Roku TV clock and time.
Update: 6/21/2024
We recommend performing a manual factory reset to resolve this issue.
- Using your Roku remote, go to Settings > System > Advanced system settings.
- Select Factory reset (or Factory reset everything on Roku TVs) and follow the on-screen instructions. Note: This will erase all your data and settings.
- For devices with a physical reset button (located on the back/bottom), press and hold it for 10 seconds. The light will blink rapidly to confirm the reset.
Important Note: Ensure to press and hold the factory reset button for only 10 seconds.
For detailed instructions, visit the official Roku Support article: How to system restart or factory reset your Roku streaming device | Official Roku Support
We apologize for the inconvenience and continued participation in our community.
Best regards,
The Roku Community Team
