Re: [Waiting on partner]: The U app keeps freezing
I'm still unable to access the u TV channels app with both Roku and u TV supposedly on the case .This has dragged on for weeks now hope it will return soon!
Forum Discussion
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I am also frustrated. I had email help from Roku, which became unhelpful. I was told "we are working on it" but yesterday I was told " your query is considered solved. " And new emails are not answered. I was initially impressed with email help but now it appears to have stopped. And U streaming does not work. 😕
From UKTV Play apps.
Thank you for getting in touch and letting us know about the issue you're experiencing with the U app on your Roku Streaming Stick.
Our technical team is currently working with Roku to investigate and resolve this issue. We understand how frustrating it can be, and we appreciate your patience while we work towards a fix.
We’ll keep you updated as soon as we have more information. Thanks again for bringing this to our attention.
This thread in Known Issues is probably a good place to keep track of this.
