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JeremyD's avatar
JeremyD
Reel Rookie
31 days ago

Re: [Waiting on Partner] Background play no longer showing on YouTube TV

I see this has been talked about already. I'm so frustrated with Roku for not trying to fix this. It definitely seems they don't care. I've already cleared cache and storage, uninstalled and reinstalled both apps and unplugged and plugged in my Roku. I mean, what was Roku thinking releasing a low memory stick that can't handle an update run by YouTube?  Now what happens when other streaming service apps update?  We're going to keep losing features?  So disappointing. 

And then you guys locked the other thread. Why?  It's not resolved! 

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  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    30 days ago

    Hi there, JeremyD​

    We understand you're experiencing issues with YouTube TV and background playback on your Roku Stick. YouTube has confirmed this is expected behavior for 2K devices with 512MB of memory. A recent update to the YouTube TV web app disabled background play and audio features on all 512MB devices. This change affects not only Roku but also devices from other streaming hardware manufacturers.

    If you have any other questions or concerns, feel free to reach out.

    Thanks!
    Roku Community Team

    • JeremyD's avatar
      JeremyD
      Reel Rookie
      30 days ago

      Ok so the question I want to ask...if I go buy a different Roku stick how do I know for sure I'm buying one that will bring those features back on both the YouTube TV and YouTube apps?  Do you know?  It's worth spending $30-$40 to resolve this I just don't want to buy another Roku stick and have the same thing happen. 

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