TripleD
26 days agoChannel Surfer
Re: [Solved] Black screen on Live Antenna Channels?
I have a TCL 50S423 Roku TV running Roku OS 14.6. When watching over-the-air (OTA) channels via the built-in tuner, the screen goes black exactly on the hour (e.g., 1:00 PM, 2:00 PM). The video stays blank until I reselect the channel or change channels.
- The TV shows strong signal on all channels.
- Antenna connection is solid.
- I have performed a full factory reset.
- Firmware is up to date (Roku OS 14.6).
- Other TVs using the same antenna feed work fine.
It seems like a software bug tied to a background task or guide update on the hour. Has anyone else experienced this? Any ideas or confirmation from Roku?
Thanks in advance