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donscottus's avatar
donscottus
Reel Rookie
25 days ago

Re: [Solved] Black screen on Live Antenna Channels?

My Roku TV by TCL just recently began this problem.

 

It simply stops playing and goes to a black screen after varied amounts of time. Usually it's about 50 minutes. 

 

The TV does not shut off, only black screen not playing anything. If I use the remote and tap the left arrow the guide displays immediately as normal. Selecting the same channel returns me to black screen. Choosing any othe channel shows that channel normally. It will then allow returning to previous channel. After several minutes the problem recurs.

 

Have done system restart and software update. Have restarted modem and router. I use a wired connection and I have speeds in both directions over 500Mbps.

 

Any ideas???

 

Thank you

13 Replies

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  • mhollrah's avatar
    mhollrah
    Reel Rookie
    24 days ago

    Same exact thing happening to me. 43 inch TCL Roku TV, all live channels including the Roku Channel, only started in the last day or so. Frequency seems to be random, but longer intervals with streaming channels verses OTA.

  • Dna2's avatar
    Dna2
    Newbie
    24 days ago

    Same issue... started a couple days ago. 14.5 and I've tried everything. Including a factory reset. Lost all my apps and all my stuff just to see if it would fix it and it did not🤬

  • DebCan's avatar
    DebCan
    Channel Surfer
    24 days ago

    Same issue with my 55"RCA Roku tv. Software version 14.5. returns to normal after channel changes as well. Edit* also build 5944 as someone else mentioned.