Hey everyone—thanks for reporting the auto-play issue affecting the Hulu app.
Status Update – 5/7: Pending Release. We’re currently working with our Hulu app partner and expect to resolve this in an upcoming update.
==========================================================================
Previous Update (5/2): We’re aware of the issue, and our team is currently investigating.
Thanks again,
Roku Community Team
Hi everyone. I noticed my issue was posted about in 2024. But since tge last update in end of feb2025 or early mar 2025 my tlc roku tv no longer does autoplay on any apps (netflix, amazon, hulu, max, or others).
Made sure autoplay was turned on in settings. And in each app.
i tried to unplug tv, restart it. No fix.
i tried restarting my internet. No fix.
i tested my wifi connection, super fast.
i double checked settings in power and switched it to go to last input and turned off fast turn on. This worked for two days. Now broken on april 5 2025.
I uninstalled one of the apps, did a unplugged restart, reinstalled app, no fix
what else can i do???
The Hulu app is not moving to the next episode. I have tried updating the Roku player, updating the app, ensuring auto play is turned, power cycled the Roku player, and nothing has worked. Netflix auto plays just fine.
here are my credentials:
model: 3941x - Roku Express 4k
Software version: 14.5.4 Build 5937-CR
GC Version: 13.8.10
Issue ID: YH-151-270
Been following this thread hoping for update from Roku. In early April, series on Hulu stopped advancing to the next episode. Is this a problem with the Roku app or with Hulu? All other apps on Roku are working correctly. Is Roku on top of this?
Hey, Sevanna.
We're glad you're here!
Could you tell us what's the latest software version of the Roku TV so we can get a closer look at it? (Check under Settings > System > About).
We'll try to resolve this!
Roku Community Team
14.5 software version
Same!
Roku!!!!!
What is going on folks???? You have been getting complaints about this for well over a month now. Are you ever going to fix the problem? Or should we all just move to another platform? Please don't ask me for any of the details. This has been reported over and over and over and over. You should have more than enough info to solve this problem. Bottom line is this, does Roku care enough about their customers to fix this dang issue. Please advise?
Sincerely,
Pissed off in Texas
It doesn't seem like it would have been that difficult to send out an update bringing us back to whatever the build before 14.5.4 5937 was. Whatever came before that, everything was working fine for me at least.
Here's what frustrates me most. Hulu isn't a cheap subscription and, thanks to this issue with Roku, I e hardly been able to use that app since the messy software update. I usually have Hulu streaming most of the day on two TV's using my Rokus. So this issue is costing me by wasting the subscription. The main point of a Roku device is to be able to stream from these apps. It should be Roku's responsibility to make sure their software works to stream the apps. Honesty, I'm surprised Hulu isn't complaining to Roku. They must have paid Roku for this special Hulu button on my remote right? Seems they paid to have that work.
It does seem super weird that some of y'all are able to get certain shows to auto play on Hulu. None work for me. I can maybe get two episodes, so one auto play, but that's it. Paramount+ won't auto play anything for me lately. Actually, if I try to use the skip recap or skip intro option when those pop up, the episode restarts. That started with this 5937 update too. I don't need a recap while I'm binging. Even with my short attention span, I remember what I just watched.
When will this be fixed? My partner and I have been dealing with this issue for a month now and its affecting all our Roku devices and we have a Roku TV & a the Roku Stick. Its getting so tedious to click play constantly on ALL our streaming apps.
I feel as if this is an issue that should have been fixed already....
Hey everyone – we’re aware of the auto-play issue with the Hulu app.
Status Update – 5/7: Pending Release. We’re currently working with our Hulu app partner and expect this to be resolved in an upcoming update.
We’ll share more info as soon as we have it.
Thanks for bearing with us,
Roku Community Team
Going on 3 weeks with no fix, what is going on??
Are they working on fixing the auto play issue in other apps or just Hulu? I've seen posts from others who have the problem in other apps so I know I'm not the only one. I've mentioned a few times, and provided the requested app information, my Paramount+ isn't auto playing either. So it's not just Hulu.
Hey folks—appreciate everyone who’s reported the auto-play issue.
Status update (4/23): Our team is currently investigating.
To help us dig deeper, please share the following details:
Thanks again for your support and patience as we work to resolve this!
Roku Community Team
If Roku's developers learned how to properly virtualize and test software before rolling it out in updates then you wouldn't have tons of problems.
And you wouldn't have to pester people for details because you lack the ability to reproduce an issue.
You'd easily be able to troubleshoot problems like this when they did occur, which would be less often.
This is development 101 stuff.
These really seem like ridiculous questions at this point. It's most apps after installing the 14.5.4 5937 update. 14.5.4 build 5944 was slightly better initially but somehow went bad quickly.
I have multiple Roku streaming devices and TV's. The model #'s of the streaming devices are 4670-RW Roku Ultra, and 3930RW Roku Express. I have two Ultras and three Expresses, all now have software version 14.5.4 build 5944, all have issues with auto play in multiple apps. And yes, I've checked to make sure auto play didn't magically turn itself off in the apps.
I had one Roku Ultra that I managed to keep from updating until today. Something happened and it updated to this dreaded 14.5.4 5944 version and BAM! auto play stopped working.
Editing to add, yes the auto play issue is primarily with Hulu. Paramount+ isn't auto playing either.
Issue ID is 63-168-327
Not sure how I'm supposed to get a video of an app not auto playing. It finishes an episode and goes to the home screen in Hulu. In Paramount+ it finishes an episode, has the loading circle for a few seconds and the screen goes gray.
It seems Roku isn't concerned with fixing this issue. I've moved on to purchasing an amazon firestick which I've had zero issues with. I will no longer support Roku and it's faulty products.
I have the same exact issue. After the latest update on 3/24, Hulu would not auto play, even though I had it checked as autoplay on in the app. The auto play circle would come on with the countdown, but the episode would end before the countdown ended so the next episode would not play. I did all of the troubleshooting that Roku advised us to do and nothing worked.
Hey Loreo, stella
Thanks for keeping us in the loop,
We have shared your concern with the team for further review. Thanks again for reporting this.
Stay tuned for more updates!
Roku Community Team
Hey BBuss, Dewoulfe, SirMatthewKBE
Thanks for reporting your concern here!
We have forwarded this issue to our Right Team for investigation. As of the moment, we appreciate your patience and understanding.
Stay tuned for more updates!
Roku Community Team
Dude seriously how many people are going to report this CRITICAL ISSUE thats VASTLY more important than feature improvements.... like holy **bleep** i cant even pass out binge watching any 30 minite show without the sudden room silence rips me from my nearly asleep state in order to either press play or get SICK of it and turn it off for the night.. NUFF SAID.
Fix your **bleep** **bleep** before people start demanding WELL DESERVED refunds...
FYI, i got two Nvidia shields. No auto play issues.
That's being modest.
You got a competent development team from Nvidia who knows how to develop software and also how to respond to customers with more than "we've passed this on to our useless team."
4K HDR streaming (Netflix, Prime Video, YouTube, etc.)
Dolby Vision & Dolby Atmos support
AI-enhanced upscaling (HD to 4K)
GeForce NOW cloud gaming
NVIDIA GameStream (stream PC games to TV)
Google TV (Android TV base with Google integration)
Chromecast 4K built-in (70 dollar value over cheap miracast devices)
GeForce NOW (cloud gaming, RTX 4080 support on Ultimate tier)
GameStream (local PC-to-TV streaming, LAN)
Bluetooth controller support
NVIDIA Shield controller support (optional)
Steam Link app compatibility
Plex Media Server (built-in, no PC required)
USB storage & NAS support for media
Support for most major audio/video codecs (HEVC, VP9, H.265, etc.)
Kodi and VLC support
External storage and microSD card slot (Pro model)
Google Assistant built-in
Alexa support (via Echo devices)
SmartThings Hub (optional via USB dongle)
Gigabit Ethernet
Dual-band Wi-Fi
Bluetooth (controllers, keyboards, headphones)
IR receiver (universal remote support)
HDMI 2.0
Frequent OS updates (long-term support, Android TV updates)
AI upscaling improvements (via firmware)
3rd-party app support via Google Play Store
If more people knew how awesome Nvidia Shield was, including how nice their UI is and how fantastic their remotes are, then Roku wouldn't stand a chance in the long term.
Roku are absolutely just begging to lose customers with every single problem they don't/can't fix.
I honestly don't believe Roku has a development team and they're probably outsourcing their software, which would explain their ZERO communication between the two and how they've only made things worse for the last 1-2 years.
People paying for the service should be refunded.
Hi there. Same issues over here. Auto play is not working with Hulu. After every episode it just goes back to the episode menu.
Model: 3820X-streaming stick
Version : 14.5.4
Serial # X01700MSDH21
Device ID S08Y424SDH21
Tracker ID 21-178-660
Hulu channel version 6.94 build 0
Still no update from Roku.
Still not working. Last update was 2 months ago, its now June...what's the deal?! I tell you what I'll never buy another Roku TV again!!
No one should, they're the lowest quality TV's on the market and Roku doesn't have developers to fix this, they outsourced everyone to cut costs and turn the company into a hollow, worthless shell of what it used to be.
I don't know why more people aren't talking about the obvious quality fade they've done.
They've carefully reduced costs and turned the company into a shell, one that can't even troubleshoot its own issues because no one at the company is competent.
