There are no codes or error messages, like other customers here our indoor cameras are not tracking, no notifications, very slow to connect when opening app, a lot of times since last week there’s been lost connection. It would keep loading when opening app at times. The outdoor camera works great. I have done all of the troubleshooting and even unplugged for hours, this has to be a software issue, ever since the upgrade, it has not worked right. As for the app upgrade, I did that about 2 days ago and still the same issue. I can see through the camera but it loses connection, very slow to open in app, at times now I just get the camera icon in the app, Ive restarted and did I all troubleshooting. Now I have to be like literally on the camera to get a motion notification, I only get sound and that’s barely. Roku needs to fix their software, this is happening to a lot of Roku camera customers. I’m sorry that this is long. Just in case this may be the next question. I have the app on both iPhone and iPad. My mother has the app on her android and she’s not getting notifications for the indoor as well.
Hello,
We are having that same issue with the Indoor SE Camera.
The connection isn't great, constantly losing connection. Noticed there was an update on the system when the interface changed. Is there a solution this is update? We use the camera to watch an elder and cant have this ongoing issue. Its been several weeks now with no change.
I know its not a connection issue since we also have the 360 indoor camera and that one has been normal with no change.
