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MMJax's avatar
MMJax
Channel Surfer
9 months ago

Re: Backdrops timeout settings question

I have a roku ultra and an LG oled TV. I want the settings to change the image duration to 1 minute. But it keeps changing back to 10 minutes, and that is too long. The post reply earlier said that the default was 10 minutes to avoid image retention, but why have settings if they aren't going to stay set where we set them. 

Roku should change the default to 1 minute, and perhaps put up a warning if people change it to longer than that.

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  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi MMJax,

    Greetings from the Roku Community!

    We appreciate you for sharing your thoughts and concerns with the Backdrops on your Roku device. We value your input and are glad to assist.

    Modern OLED TVs have safety guards to prevent OLED burn-in. However, to be extra cautious, Backdrops are designed with additional OLED burn-in protections.

    If the panel type is unknown, the image duration is automatically set to rotate after 5 minutes per image.

    Note: If your Roku device detects that you frequently set image duration to "Don't change" on your OLED or unknown panel TV, it will show a warning with a QR code linking to this article so you can learn about OLED burn-in risk.

    For references, visit our Support article about how to use Backdrops on your Roku streaming devices.

    Thanks,
    Chel