Forum Discussion

Re: Roku TCL remote battery drains quickly

I bought a TCL Roku 40 inch TV less than a month ago and have already gone through 2 sets of batteries in the remote. Is it normal for the batteries to drain that quick or do I possibly have a faulty remote. Any help appreciated.

3 Replies

Replies have been turned off for this discussion
  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    jettyrat 

    Thanks for the post.

    Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

    If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here:https://support.tclusa.com/televisions or at 1-877-300-8837.

    You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


    Thanks,
    Danny

    • william-spencer's avatar
      william-spencer
      Newbie

      [personal information removed]

      serial no is YS007N672370

      i am burning up batteries every week.   i also used to get a battery indicator on the screen but that has disappeared as well. 

      any help would be appreciated

      william spencer

       

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator

        william-spencer 

        Thanks for the post.

        As stated in my previous post, please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

        If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.

        You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


        Thanks,
        Danny