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[TIHI]

Do Roku TVs have a protective film that needs to be removed off of the whole front screen? I bought a Hisense TV with Roku on it and its whole screen was covered with a plastic sheet. I just bought a Roku brand TV Select Series 55” and peeled away the plastic around all of the edges, but it is not obvious if the whole screen is covered with a plastic sheet or not. Does anyone know for sure? I don’t want to try to remove something that isn’t there and mess up the screen. Thanks

[RokuElmer-H · Accepted solution]

Hi, @TIHI!

Welcome here at the Roku community we appreciate your participation!

We notice your post and your concern about the protective film on your Roku TV. You mention if there is something that you need to remove at the whole front TV screen.

Yes, there is, and it is recommended that you remove the screen film from your new television. This film is usually put on by the manufacturer to protect the screen during shipping, and it is not meant to be kept on for regular use. By removing the film, you can enhance the picture quality and have the best viewing experience.

Note: If you don't see a pull tab in one of the left corners, but a barcode is displayed on the screen, you need to remove the protective film. To do so, apply a piece of adhesive tape to the film in one of the corners, and lift it diagonally to guide the film across the display.

Feel free to let us know if you have any other concerns. We are always here to listen and take action.

Thanks,
Elmer